Refund Policy

  • This Refund Policy outlines how payments, cancellations, and unforeseen circumstances are handled for all Noir Market Co. events. By submitting payment or confirming participation, vendors acknowledge and agree to the terms below.

  • All vendor fees are final and non‑refundable. Once a space is purchased, the payment cannot be returned, reversed, or transferred to another event. This applies to all payment types, including deposits, full payments, and installment plans.

  • Vendor‑initiated cancellations do not qualify for refunds under any circumstances. This includes situations such as:

    • personal schedule conflicts

    • illness

    • travel issues

    • business changes

    • unexpected emergencies

    • inability to attend on the event day

    A cancelled or missed booking cannot be transferred, credited, or reassigned.

  • Vendors who do not arrive within the designated setup window may forfeit their space. No refunds or credits will be issued for:

    • late arrivals

    • missed setup times

    • failure to check in

    • incomplete booth setup

    The space will not be held past the required arrival time.

  • Noir Market Co. may adjust elements of the event to ensure safety, flow, or compliance with venue requirements. Refunds will not be issued for:

    • layout changes

    • vendor placement changes

    • modifications to event hours

    • changes in venue configuration

    • operational adjustments made on the event day

    These adjustments are made at the discretion of the organizers.

  • Events proceed rain or shine unless a safety risk is identified. Refunds or credits will not be issued for:

    • weather concerns

    • temperature changes

    • outdoor discomfort

    • vendor preference to withdraw due to weather

    If weather requires relocation or reconfiguration, participation remains non‑refundable.

  • If an event must be postponed due to circumstances beyond the organizers’ control, vendor bookings will automatically transfer to the rescheduled date. Refunds will not be issued for postponements.

  • If Noir Market Co. cancels an event, all vendors receive a full refund of their vendor fee. Refunds go back to the original payment method, and vendors don’t need to take extra steps unless asked for verification. This policy applies only when Noir Market Co. initiates the cancellation; vendor‑initiated cancellations follow the standard refund rules.

  • All payments include non‑refundable processing and administrative fees. These fees cover payment processing, administrative work, and operational costs and will not be returned under any circumstances.

  • It is the vendor’s responsibility to:

    - review all event details before purchasing

    - ensure availability for the event date

    - arrive on time

    - comply with all policies and requirements

    Failure to meet these responsibilities does not qualify for a refund or credit.

  • By submitting payment, vendors confirm that they have read, understood, and agreed to this Refund Policy.